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Do Parcel Thieves Also Steal Your Business’s Shipping Refund?

Parcel theft is rampant in the U.S. Here's how the big shippers view it and how a refund can sometimes be possible.

package theft, Shipping Refunds

Can a “Business Closed” Excuse From FedEx Shut Down Your Shipping Refund?

Business hours may vary from company to company, but FedEx’s responsibility never changes. They need to get the package there while the customer is open, or they owe the shipper a refund.

FedEx, Shipping Costs, Shipping Refunds

When FedEx Is Out of Time, Their Customers are Out of Pocket

It’s one thing when FedEx can’t meet their guaranteed delivery time. It’s another when they don’t even try. Here’s how we can help.

FedEx, Shipping Costs, Shipping Refunds

FedEx Delays so the Shipper Pays? No Way!

Here’s what your business should consider if FedEx denies your shipping refund due to uncontrollable circumstances.

FedEx, Shipping Costs, Shipping Refunds

Shipping: Don’t Let FedEx Dispatch Delays Deny Your Refund

FedEx would like their customers to believe a package can be late – twice. Here’s why that excuse doesn’t cut it.

FedEx, Shipping Costs, Shipping Refunds

Shipping: Why Being Rejected for a Refund Isn’t the End of the Matter

Have you been told by FedEx that your package label was unreadable and had to be replaced? It sounds plausible enough, but it’s an unreasonable way to deny their customers a refund.

FedEx, Shipping, Shipping Refunds

Understanding Your Shipping Information, Step by Step

Deciphering invoices is a headache for many companies, and what they don’t know can cost them.

Shipping Costs, Shipping Refunds

Shipping: Are Dollars You’re Owed Hiding in Plain Sight?

The UPS Guaranteed Refund can work in a business’s favor if they know which incidents qualify.

Shipping Refunds, UPS

How an Automated Shipping-Auditing Process Can Pay for Itself

Automating your shipping-auditing process helps you claim refunds, increase customer satisfaction and discover valuable insights.

Shipping Costs, Shipping Refunds

Ways You Can Reduce the Cost of Shipping

Shipping takes a big chunk of your budget, but is vital to most businesses. Learn how you can offset the ever growing expense.

Shipping Costs, Shipping Refunds

Want Your Business to Go the Distance? You Need to Study Every Mile

For consumers, late delivery means more time staring at the mailbox. For retailers and suppliers, it can mean “goodbye” to those customers and their future business.

Savings, Shipping Costs, Shipping Refunds

What Every Company Needs to Know About Shipping Refunds

Shippers are prepared to offer a refund even if they’re 60 seconds past the delivery time. Here’s what to do if you don’t have time to follow up.

FedEx, Shipping Refunds, UPS

What's with those UPS Denial Emails?


Have you received UPS denial emails in regards to your late delivery refund claim? What it means for you...

UPS, Shipping Refunds

Collect your Shipping Refunds with 71lbs

An increase in e-commerce sales of more than 15% since 2015 has changed how merchants handle their small package fulfillment.

FedEx, Shipping Refunds, UPS

UPS Money Back Guarantee


Unsure of what UPS guarantees as part of their time commitment? We break it down for you here.

Shipping Costs, Shipping Refunds, UPS

FedEx Money Back Guarantee


Understanding the fine print when it comes to FedEx's guaranteed time commitment is key to protecting your shipping costs.

FedEx, Shipping Costs, Shipping Refunds

Waived, Unscrupulously!


How carriers use unscrupulous tactics to preclude their own customers from collecting on their own policy.

Waivers, Shipping Refunds

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