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Shipping: Are Dollars You’re Owed Hiding in Plain Sight?

The UPS Guaranteed Refund can work in a business’s favor if they know which incidents qualify.

Shipping Refunds, UPS

The Top eCommerce Trends and Predictions in 2019

What should eCommerce organizations watch out for in 2019? Experts say it’s all about logistics and fulfilling customer expectations.

UPS, eCommerce

What's with those UPS Denial Emails?


Have you received UPS denial emails in regards to your late delivery refund claim? What it means for you...

UPS, Shipping Refunds

5 Tips to Assess your Carrier's Shipping Agreement 

Our dashboard is chock full of ways to analyze your carrier's agreement and better understand your shipping. 

FedEx, Products, Carrier Agreements, UPS

3 More Ways Business Owners Can Save Money on Shipping

Our CEO, Jose Li, breaks down three fresh options to lower your FedEx & UPS shipping costs.

Shipping Costs, FedEx, UPS

Collect your Shipping Refunds with 71lbs

An increase in e-commerce sales of more than 15% since 2015 has changed how merchants handle their small package fulfillment.

FedEx, Shipping Refunds, UPS

UPS Money Back Guarantee


Unsure of what UPS guarantees as part of their time commitment? We break it down for you here.

Shipping Costs, Shipping Refunds, UPS

Shipping Waivers… FedEx first, now UPS! Really?

Recently we wrote where FedEx placed an unscrupulous waiver on their customers. It seems like the “Big Two” are coordinating efforts now, as UPS started placing waivers on their guaranteed service refunds policy as well.

FedEx, UPS, Waivers, fedex refund image, ups refund image

Persistence Pays Off

Jose Li recounts a conversation he had with an e-commerce company about how UPS's guaranteed service refunds could be saving his company a lot of money. He shows how YOU can do the same in a few easy steps.

UPS

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