Blog

The Many Benefits of LTL Could Make It Perfect for Your Shipping Needs

Your business may not always need to fill up a whole delivery truck with shipping. LTL is a good option if the load weighs in on the lighter side.

ltl, Shipping, Shipping Costs, Shipping Facts

Say Anything w/Kat McMillan


Our resident Senior Partner Manager shares the coolest thing about her gig and three must-haves on a desert island.

Q+A

Can a “Business Closed” Excuse From FedEx Shut Down Your Shipping Refund?

Business hours may vary from company to company, but FedEx’s responsibility never changes. They need to get the package there while the customer is open, or they owe the shipper a refund.

FedEx, Shipping Costs, Shipping Refunds

When FedEx Is Out of Time, Their Customers are Out of Pocket

It’s one thing when FedEx can’t meet their guaranteed delivery time. It’s another when they don’t even try. Here’s how we can help.

FedEx, Shipping Costs, Shipping Refunds

FedEx Delays so the Shipper Pays? No Way!

Here’s what your business should consider if FedEx denies your shipping refund due to uncontrollable circumstances.

FedEx, Shipping Costs, Shipping Refunds

Shipping: Don’t Let FedEx Dispatch Delays Deny Your Refund

FedEx would like their customers to believe a package can be late – twice. Here’s why that excuse doesn’t cut it.

FedEx, Shipping Costs, Shipping Refunds

Shipping: Why Being Rejected for a Refund Isn’t the End of the Matter

Have you been told by FedEx that your package label was unreadable and had to be replaced? It sounds plausible enough, but it’s an unreasonable way to deny their customers a refund.

FedEx, Shipping, Shipping Refunds

How Package Size and Carrier Charges Affect the Shipper You Choose

Choosing the right shipping solution for your needs takes time. Learn the key things to choosing a parcel carrier.

Shipping Costs

Understanding Your Shipping Information, Step by Step

Deciphering invoices is a headache for many companies, and what they don’t know can cost them.

Shipping Costs, Shipping Refunds

Customer Service: The Importance of NPS

Knowing the Net Promoter Score can help a company gain insight on how to turn customers into an extension of marketing.

NPS

The Priceless Post-Purchase Experience


The post-purchase experience has massive potential for companies to increase customer engagement, satisfaction, and loyalty.

eCommerce, Logistics, Supply Chain

Say Anything w/Jose Li


What happens behind the curtain? We ask seven questions to our fearless leader, and the answers are...interesting.

Q+A

Understanding Foreign Trade Zones


Tariffs on products from China can benefit US companies. A look at current taxes, imports, duties, and savings.

Savings, Shipping Costs, Foreign Trade Zone

Shipping: Are Dollars You’re Owed Hiding in Plain Sight?

The UPS Guaranteed Refund can work in a business’s favor if they know which incidents qualify.

Shipping Refunds, UPS

Employing SaaS Within the Supply Chain (+Why It’s So Important)

Cloud-based Software as a Service (SaaS) supply-chain management systems are complex, but their advantages are easy to understand.

eCommerce, Technology

Third-Party Logistics: How the “Man in the Middle” Impacts Your Business

Third-party logistics (3PL) companies come in many shapes and sizes, but they all have one thing in common.

eCommerce, Logistics

eCommerce Logistics at Scale: The Journey of a Thousand Miles

The last mile may be the final leg of the journey, but it’s often first on a long list of logistical problems.

Shipping Costs, Logistics, eCommerce

The Top eCommerce Trends and Predictions in 2019

What should eCommerce organizations watch out for in 2019? Experts say it’s all about logistics and fulfilling customer expectations.

UPS, eCommerce

Shipping Surcharges That Erode Your Bottom Line

Up to a third of your overall shipping expenses can be attributed to surcharges. Know what they are and how to avoid them.

Surcharges, Shipping Costs

Pro Tips for Negotiating Shipping Contracts

The best way to take control of high shipping costs is to negotiate your parcel shipping contracts. 

Carrier Agreements, Contract Negotiations, Surcharges, Waivers

Ways You Can Reduce the Cost of Shipping

Shipping takes a big chunk of your budget, but is vital to most businesses. Learn how you can offset the ever growing expense.

Shipping Costs, Shipping Refunds

71lbs Partners with SGIA

We're thrilled to introduce a partnership with the Specialty Graphic Imaging Association.

SGIA, Partnerships

What's with those UPS Denial Emails?


Have you received UPS denial emails in regards to your late delivery refund claim? What it means for you...

UPS, Shipping Refunds

5 Tips to Assess your Carrier's Shipping Agreement 

Our dashboard is chock full of ways to analyze your carrier's agreement and better understand your shipping. 

FedEx, Products, Carrier Agreements, UPS

3 More Ways Business Owners Can Save Money on Shipping

Our CEO, Jose Li, breaks down three fresh options to lower your FedEx & UPS shipping costs.

Shipping Costs, FedEx, UPS

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