About 71lbs

Ship Happens!

Turn UPS/FedEx mishaps into bottom line savings

Your company is entitled to full refunds on shipments which are delivered late, lost or even damaged. As your Shipping Advocate, 71lbs can help you to save money with all shipping methods including parcel, FTL/LTL, imports and more!

     Over 5,000 customers and partners trust 71lbs to be their Shipping Advocate.

1. Sign up to create your account

2. Provide your FedEx and/or UPS shipping accounts credentials, 71lbs starts monitoring!

3. Shipping refunds are credited to your
FedEx or UPS accounts

Discover all of the ways that 71lbs
can help you save money and help you understand your shipping costs.

Late Delivery Refunds

Each time you ship with UPS & FedEx, their service includes a late delivery guarantee. As the shipper, if your shipment is late, even by one minute, you are entitled to a refund!

Invoice Audit Refunds

We audit for more than 65 different surcharges that may be incorrect on your invoices. 

Lost & Damaged Refunds

If your shipment is lost or damaged, we will work your claim to ensure that your claim gets paid! 

Human-Backed Automation

Automation does the initial work, the people of 71lbs do the heavy lifting! Our Customer Success & Operations Teams are here to ensure that your claims get paid. 

Shipping Insurance

71lbs offers shipping insurance that covers your merchandise & shipping costs at a 25+% savings compared to the declared value protection of the carriers and covers MORE!

Secure Data

Each day, is monitored & verified by Site Lock so that your data is guaranteed 100% safe & secure. 

The 71lbs Dashboard

The 71lbs dashboard is a tool for your business that compiles shipping data and analytics in an easy-to-understand format. With these handy reports, you can now make sense of your shipping data!

  • Review your refunds and invoices
  • View/download all of your shipping data so that you can use it the way you want to!
  • Track your shipping spend
  • View shipping metrics
  • Maps of your shipping trends
  • Set alerts to monitor specific activity

See What Our Customers & The Media Have To Say About 71lbs


If you do an internet search for "shipping refunds," you can be sure to find plenty of articles featuring 71lbs.


From Bloomberg to Forbes, the media is fired up about 71lbs. Meet our executives in the news.

We Make Sure Our customers Are 100% Satisfied With The Services We Provide Them!

The very first week we signed up, we received over $700!
My boss said, "Your our shipping hero!"
- Alex
Its really a painless way to save money. They have been excellent. We have been saving thousands of dollars per month.
- Deron
Its not worth doing this tedious work yourself. 71lbs saves time and allows you to concentrate on your business.
- Kestutis

Discover how much 71lbs can impact your bottom line.

Estimate your potential refunds in two easy steps:

Step 1: Tell us your annual shipping spend?

Your annual savings could be:


80% ground

20% overnight

* This tool is designed to provide estimates ONLY.
Actual refund potential depends upon exact shipping data.