1. Sign up to create your 71lbs.com account
2. Provide your FedEx and/or UPS shipping accounts credentials, 71lbs starts monitoring!
3. Shipping refunds are credited to your
FedEx or UPS accounts
Discover all of the ways that 71lbs
can help you save money and help you understand your shipping costs.
Late Delivery Refunds
Each time you ship with UPS & FedEx, their service includes a late delivery guarantee. As the shipper, if your shipment is late, even by one minute, you are entitled to a refund!
Lost and Damaged
Manifested Not Shipped
Shipping Charge Corrections
Unused Account Charges
And other billing related errors
Invoice Audit Refunds
We audit for more than 65 different surcharges that may be incorrect on your invoices.
Damage to your shipment
No proof of delivery on your shipment
With our Lost & Damaged services, you will be provided with a list of potential tracking numbers that we have identified as either lost or damaged on your 71lbs dashboard. There, you will be able to track this process, check on the status of your claims, and verify the refunds credited to your account.
Lost & Damaged Refunds
If your shipment is lost or damaged, we will work your claim to ensure that your claim gets paid!
Automation does the initial work, the people of 71lbs do the heavy lifting! Our Customer Success & Operations Teams are here to ensure that your claims get paid.
Declared value directly with FedEx/UPS up to $100 in value, no cost of shipping included. We also insure your DHL and USPS shipments.
Additional shipping insurance through a third party.
71lbs now offers Shipping Insurance at 25%+ savings compared to FedEx’s $1.00 per $100 of declared value, and UPS’ $0.90 per $100 of declared value.
More importantly, you will be purchasing true insurance for your shipments, not having to prove to the carriers that they were negligent.
All of this with the friendly support of our Customer Success team!
Each day, 71lbs.com is monitored & verified by Site Lock so that your data is guaranteed 100% safe & secure.
See What Our Customers & The Media Have To Say About 71lbs
We Make Sure Our customers Are 100% Satisfied With The Services We Provide Them!
My boss said, "Your our shipping hero!"
Discover how much 71lbs can impact your bottom line.
Estimate your potential refunds in two easy steps:
Step 1: Tell us your annual shipping spend?
Your annual savings could be:
* This tool is designed to provide estimates ONLY.
Actual refund potential depends upon exact shipping data.