$2 Billion in shipping refunds go unclaimed every year. Where are yours?

Protecting your bottom line from rising shipping costs is both complex and time-intensive. Let 71lbs get your due FedEx/UPS refunds and reduce your shipping costs today.

     Over 5,000 customers and partners trust 71lbs

1. Sign up to create your 71lbs.com account

2. Provide your FedEx and/or UPS shipping accounts credentials, 71lbs starts monitoring!

3. Shipping refunds are credited to your
FedEx or UPS accounts

Discover all of the ways that 71lbs
can help you save money and help you understand your shipping costs.

Monarch Enter your fedex.com and/or ups.com credentials. There’s no integration whatsoever. It’s that easy. Our system compares your shipments to the carriers’ guaranteed time commitments. We ensure your invoices are correctly billed. If they’re not, we file the claims on your behalf. We ensure FedEx & UPS credit 100% of your shipping cost. All credits are refunded by the carrier directly into your shipping accounts. If you don’t save money first, you don’t pay us anything.

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Late Delivery Refunds

Each time you ship with UPS & FedEx, their service includes a late delivery guarantee. As the shipper, if your shipment is late, even by one minute, you are entitled to a refund!

Our system audits your shipments in 65+ categories, including:

Lost and Damaged
Manifested Not Shipped
Address Corrections
Residential Surcharges
Duplicate Charges
Shipping Charge Corrections
Rating Errors
Unused Account Charges
And other billing related errors

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Invoice Audit Refunds

We audit for more than 65 different surcharges that may be incorrect on your invoices. 

Our system identifies shipments where the carriers documented either:
Damage to your shipment
No proof of delivery on your shipment

With our Lost & Damaged services, you will be provided with a list of potential tracking numbers that we have identified as either lost or damaged on your 71lbs dashboard. There, you will be able to track this process, check on the status of your claims, and verify the refunds credited to your account.

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Lost & Damaged Refunds

If your shipment is lost or damaged, we will work your claim to ensure that your claim gets paid! 

Human-Backed Automation

Automation does the initial work, the people of 71lbs do the heavy lifting! Our Customer Success & Operations Teams are here to ensure that your claims get paid.

When it comes to protecting your small parcel shipments from loss or damage, you currently have three options:
Declared value directly with FedEx/UPS up to $100 in value, no cost of shipping included. We also insure your DHL and USPS shipments.
Additional shipping insurance through a third party.
Self insurance.
71lbs now offers Shipping Insurance at 25%+ savings compared to FedEx’s $1.00 per $100 of declared value, and UPS’ $0.90 per $100 of declared value.
More importantly, you will be purchasing true insurance for your shipments, not having to prove to the carriers that they were negligent.
All of this with the friendly support of our Customer Success team!

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Shipping Insurance

71lbs offers shipping insurance that covers your merchandise & shipping costs at a 25+% savings compared to the declared value protection of the carriers and covers MORE!

SiteLock, the global leader in website security, protects you from hackers, spam, viruses, and scams, removes malware, and provides PCI Compliance.

Secure Data

Each day, 71lbs.com is monitored & verified by Site Lock so that your data is guaranteed 100% safe & secure. 

Helping You Understand Your Shipping Costs

The 71lbs dashboard is a tool for your business that compiles shipping data and analytics in an easy-to-understand format. With these handy reports, you can now make sense of your shipping data!

  • Review your refunds and invoices
  • View/download all of your shipping data so that you can use it the way you want to!
  • Track your shipping spend
  • View shipping metrics
  • Maps of your shipping trends
  • Set alerts to monitor specific activity

See What Our Customers & The Media Have To Say About 71lbs


If you do an internet search for "shipping refunds," you can be sure to find plenty of articles featuring 71lbs.


From Bloomberg to Forbes, the media is fired up about 71lbs. Meet our executives in the news.

We Make Sure Our customers Are 100% Satisfied With The Services We Provide Them!

The very first week we signed up, we received over $700!
My boss said, "Your our shipping hero!"
- Alex
Its really a painless way to save money. They have been excellent. We have been saving thousands of dollars per month.
- Deron
Its not worth doing this tedious work yourself. 71lbs saves time and allows you to concentrate on your business.
- Kestutis

Discover how much 71lbs can impact your bottom line.

Estimate your potential refunds in two easy steps:

Step 1: Tell us your annual shipping spend?

Your annual savings could be:


80% ground

20% overnight

* This tool is designed to provide estimates ONLY.
Actual refund potential depends upon exact shipping data.