Our values as your Shipping Advocate
Dedicated Customer Support
71lbs is dedicated to the customer experience and helping businesses save money while helping them gain a better understanding of their shipping costs. Our team will fight for due savings.
Accountability for Carriers
7We keep the carriers honest. Understanding a shipping invoice is very complicated. We advocate for our customers to ensure their surcharges, fees, and costs are what they should be.
Our team members do whatever is within our capabilities to provide the best service to our customers, while holding the carrier accountable when they have made an error costing you more money.
Protecting Small Businesses from Hidden Fees
As business owners ourselves, we understand how the lack of appropriate resources impacts the bottom line. We advocate for our customers to ensure they are paying what is appropriate on their agreements and shipping charges based upon their shipping spend.
NET PROMOTER SCORE