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Product Sales Specialist
71 Pounds is seeking a Product Sales Specialist (PSS) to join our growing team. The PSS will manage, service, and cross-promote the company's marketplace services, inclusive of freight savings, shipping insurance, and others.
- Development, servicing, implementation and oversight of marketplace services programs.
- Provide support to internal customer service team on sales/customer service cross sell efforts.
- Develop response reports through our CRM that track performance and business defined metrics.
- Monitor daily results and prepare weekly and monthly analysis reports for senior management.
- Measure and monitor to ensure all key performance metrics are met .
- BA/BS degree - MBA a plus.
- Strong working knowledge of customer service, inbound and outbound telesales, call center strategies/practices, and project management skills.
- 4 years experience in managing outbound telesales programs, call center, and managing sales reps.
- Exceptional communication skills both written and oral.
- Strong presentation skills and financial/analytical skills.
Job Type: Full-time