One of the several hundred accessorial fees you could be charged is for a package weighing over 70 lbs. Why should you pay more, even when you’re still paying by the pound? It’s our way of calling out the carriers on this.
We collect half of the refunds we get for you. We have no sign-up fees and no monthly fees. We only make money after we save you money, so our interests are aligned. If you are a high volume shipper, feel free to contact us for a customized program. At the end of the day, we are also entrepreneurs at heart.
No, the agreement made to you by FedEx and UPS includes an on-time delivery guarantee. If this is not met, they promise to refund your shipping costs. You are not receiving any extra benefits. This is part of their commitment to you for using their services.
Absolutely not. There is no long-term obligation. We work on a month-to-month basis. If you are not happy with our services, you can cancel anytime.
If we find late shipments you should see those refunds within the first 2-4 weeks of your account being activated.
Typically you’ll see your analytics by the second week after your account is activated. Are there any hidden charges? Absolutely not, we only invoice you if we’ve found refunds.
You’ll receive an email for each week we find you refunds, so be sure all contact information is up to date.
Nothing. The refunds we notify you about have already been credited to your FedEx or UPS account, here’s how it works:FedEx:
We notify you of the full amount that was credited to your FedEx or UPS account. We do not take any portion of your refund, it goes straight to your account. We then invoice you for our portion at the end of the month.
You can log in to your shipping account online, here’s how:FedEx:
Congratulations! If you’re receiving an invoice from us it means you’ve already received refunds! The way FedEx and UPS work is that you receive the full refund posted to your shipping account. We then invoice you for our percentage of the fee.
No, the refunds are credited in full directly into your shipping account(s). We then invoice you for our fee at the end of the month in which you received refunds.
We invoice customers on a monthly basis, and many of our customers prefer to have their credit card on file for auto debit, which is charged at the end of the month. Some customers prefer to send their payments by mail.
Sign into your 71lbs dashboard with your email address, click on “Business” and under “Billing Information” you can add your card information.
We accept Visa, Mastercard, Amex, Paypal and checks.