Lost & Damaged Refunds

Did you know that you are entitled to receive a refund for the shipping cost and up to $100 for lost/damaged shipments? We'll find and fight for due L+D refunds so that you can focus on operating your business.


Automated Lost/Damaged Monitoring

We'll proactively notify you and move fast to recover your shipping costs as soon as our system detects eligible FedEx, UPS, USPS, or DHL shipments that have been damaged or are missing their proof of delivery.

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Dedicated Shipping Advocates

No time to chase down every lost or damaged shipment? With a team of shipping advocates dedicated to fighting for your due refunds, you’ll be able to focus less on the status of your package and more on what’s most important: operating your business.

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Full Tracking Visibility

Many carriers, one dashboard. A clear, easy-to-use dashboard allows you to monitor the status of your lost or damaged shipments throughout the claims process. The best part of our service? NO REFUND, NO FEE.

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Frequently Asked Questions

What is your service fee?
Our service is based on your shipping volume, but all fees are contingency-based. We have no sign-up fees and no monthly fees. If you are a high volume shipper, feel free to contact us for a customized program.
Will this affect my carrier relationship in any way?
No, the agreement made to you by FedEx and UPS includes an on-time delivery guarantee. If this is not met, they promise to refund your shipping costs. You are not receiving any extra benefits. This is part of their commitment to you for using their services.
Do we need to sign a long-term contract?
Absolutely not. There is no long-term obligation. We work on a month-to-month basis. If you are not happy with our services, you can cancel anytime.
When will I see refunds on my account?
If we find late shipments you should see those refunds within the first 2-4 weeks of your account being activated.

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Plus savings programs in parcel discounts, lost/damaged claims, shipping insurance, freight shipping, imports, and more!



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