Multiple Carriers, One Source of Truth
With a small 14-day window to dispute a chargeback notification, most companies either opt to not fight the incorrect charge or miss the deadline altogether. Our simplified system makes it easy to search shipments and PODs for your FedEx or UPS packages within seconds.
Each listed shipment includes all of the details you need to successfully fight your “Visa Code 30” or “Merchandise Not Received” chargeback claim: Tracking #, service type, delivery information, and signature (when applicable).
Less paperwork, less fuss. Our claims process is quick and easy, and—as with all 71lbs services—your claims process is fully supported by a team of Shipping Advocates.